In response to the trend of increasing consumer involvement in health care decision making, Shaller Consulting and Forrester Research in conjunction with the California Healthcare Foundation have put together a publication called Creating Decision-Support Tools That Work. It examines the various forms and functions of tools available to help consumers make more informed choices and summarizes evidence regarding the effectiveness of these tools, and offers possible strategies for overcoming limitations to their widespread use.
The report outlines key barriers that limit consumers’ use of these tools and suggests practical steps to address those barriers by improving the design, content, format, and distribution of information tools.
A related report by Forrester Research, Health Care Cost Comparison Tools: A Market Under Construction, examines the potential for using online tools to compare the cost of health products and services.
Publications:
(in pdf format)
Consumers in Health Care: Creating Decision-Support Tools That Work
Health Care Cost Comparison Tools: A Market Under Construction
Links:
California Healthcare Foundation
Posted by rsk at June 7, 2006 10:35 PM